As part of our ongoing support and maintenance for your website, we are centralizing all requests through our Help Center system. This will ensure that every support ticket, question, or issue is properly tracked, investigated, and resolved in a timely manner.

How to Submit Requests Moving Forward

• By Email: Send your request to either help@hubcitygov.com or support@hubcitygov.com.
• Through the Help Desk Portal: Visit https://support.hubcitygov.com to log in and submit tickets directly.

Once submitted, you will receive a confirmation email with a ticket number. You can reply to that email at any time to provide additional details or updates.

This process will help us:

• Ensure nothing gets lost or overlooked
• Provide faster and more consistent response times
• Keep a clear record of requests and resolutions

We ask that all future support needs be submitted using one of the methods above so we can provide the best possible service to your team.